Here, you can find answers to some standard asked questions.
Q: What Are Your Operation Hours?
Q: Do You Do Same Day Delivery?
Yes, we are able to do same day delivery for orders placed at least 4 hours prior the required delivery timing.
Do note we only delivery between 10-12pm on Mondays.
Q: Do you do delivery? And what are the time slots?
A: Yes we will be able to deliver at additional $15. Our time slots are 10-12pm, 12-2pm, 2-4pm, 4-6pm or 6-8pm. We are closed on Mondays.
Q: How long before the event do i need to order the cake?
A: For the cake designs that you can see from our website, it will be ready by the next day as long as order is placed before 6pm. For customised cake designs, we will require a minimum of 1-2 weeks advance notice depending on the complexity of the design as well as availability of date.
Q: How do i order a customised cake that is not available for purchase at your website?
A: For any customised cake designs, please send us a picture of the design to firstname.lastname@example.org, and we will be happy to provide you with a quote and advise you on the ordering process.
Q: Do you accept any other size options not listed on your website?
A: Yes! We take orders for bigger size cakes. Contact us to find out the size options and how soon it can be ready.
Q: Do you customise other cake flavors?
A: Am sorry but we do not customise other cake flavors out of our current catalogue at the moment. This will be in due consideration for future.
Q: What if i have already placed a cake order and need to change some details (eg. cake flavor, date, delivery address or timing)
A: We will be happy to make any changes if the kitchen has not started on the cake. Please call us at 6877 9008 with a minimum of 1-2 days advance notice.
Q: What are your operation hours?
A: We are open from 10am-8.30pm daily, with the exception of Mondays.